Privacy policy

Data controller

Matter Atelier, S.L. (Matter), tax ID B66951593, C/ Can Segalar, 6-8, 08014 Barcelona, Spain. Contact: info@matter-atelier.com.

Data and purpose

Contact form: name, email, phone, the reason for your enquiry, the context detail you give (project type, brand, company or media outlet) and your message. Used only to answer your enquiry and follow it up.

Visit booking: the details you give when booking through our booking system (Matter Connect), used to arrange the visit, send you the confirmation and, if you agree, a reminder on the previous working day.

Newsletter: email address. Used to send one monthly update about materials and news; you can unsubscribe at any time.

Job applications: the details and CV you send to rrhh@matter-atelier.com. Used only for our recruitment processes.

Legal basis

Your consent, given by ticking the relevant box, and our legitimate interest in answering professional enquiries.

Retention

We keep your data while we handle your enquiry and afterwards for the legally required period. Newsletter data is kept until you unsubscribe.

Applications are kept for the duration of the recruitment process and, if there is no position for you, for one year; they are then deleted. You can ask us to delete yours sooner by writing to rrhh@matter-atelier.com.

Recipients

We do not share your data with third parties except where legally required. The following providers process data on Matter's behalf, as processors under contract:

Lovable (website hosting and email notifications); Supabase (database where form messages and bookings are stored); Cloudflare (site delivery and security); Odoo (sales management and visit calendar).

Some of these providers may process data outside the European Economic Area; where they do, they apply the safeguards set out in the GDPR, such as the European Commission's standard contractual clauses.

Your rights

You may request access, rectification, erasure, restriction, objection and portability at info@matter-atelier.com. You can also complain to the Spanish Data Protection Agency.